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About Us

Circuit Blue-The Data Management Experts is one of the largest Data Management company highly experienced in all aspects of data management, in particular the recovery ,restoration, migration and preservation of digital assets from all types of  storage medias and recording technologies.Our Specialised services include Data Recovery,Migration,Data Destruction and Restore and Backup solutions.

As a specialist data solutions provider, Circuit Blue have assisted a multitude of clients to preserve and remaster valuable, ageing data archives.We offer 24/7 support, as well as more economically feasible services for clients that are more concerned with cost than speed.

Our team philosophy and skillset at Circuit Blue is focussed on providing total Data Management solutions throughout the entire information lifecycle from initial acquisition through to deep archive and ultimately disposal. Our Team have more than a decade of experience in Asset Management and Data Management Areas.

For Data Recovery Services we have specialised Class 10 labs in Chennai, where we provides services to clients nationwide and projects are undertaken globally from our offices with local support via a network of business partners.We provide data recovery,computer forensics, and various other services for thousands of clients every year.

Features of our laboratories:

  • ISO 5 Class 10 Clean Room.
  • Trained and Certified Engineering Teams
  • Specialized Tools for Repair & Recovery
  • Experts in All Type of Hardware & Software Data Recovery

We are one of the only Data Management company to offer 24/7 service to all clients.

All service levels include a No Data, No Charge guarantee.

When you need Professional Data Management Services, you can trust the experts at Circuit Blue-The Data Management Experts.  Call +91.996.2000.271 to get started.

Our Team


 

Arun Mathew – Head Operations – Arun is the Head Operations of Circuit Blue .He has more than 10+ years experience in IT Asset Disposal industry. He has good understanding about all the regulatory and compliance needs related to this business.In addition to his main responsibilities of setting an overall Strategic Business Management, he remains actively involved in  Global Product Re-marketing & Business Development.Arun holds a Master Degree in Marketing & Operations.

Nibu George Thomas – Head Business Development -Nibu is having experience of 7+ years in handling accounts in Telecomm and Networking OEM’s .He also is the Key Account Manager for many of the IT companies and is responsible for Brand Market Growth,Sustainable Industry Presence ,Extensive Business Development  and Developing Partnerships. He holds two Master Degrees ,Marketing and other in 3D-Animation.

GP George – Head Technical -Total of 20 + years of experience, George bring in vast experience managing total life cycle of IT products. Till date he had set up many Recovery Labs (Forensic & Data Recovery)and Repair Service Infrastructure for LCD panels, Mother boards, IT Products & Mobile. He developed & implemented Scrap Matrix utilising technical background on what to repair, re-market or environmentally scrap.He is specialised in Data Recovery,Data Management and IT Lifecycle Support.

Our Process


We provide a simple data recovery process, and our no data, no charge guarantee protects customers at all times. Each case progresses through the following stages:

  • Submit the case -Fill out our online form or speak with one of our Data Recovery Expert to set up a case. This normally takes less than 10 minutes for new customers. You will need basic information about your device failure. Our experts will also discuss case options to help you choose a service level.
  • Ship the device -Place small items such as flash media cards, USB drives and phones in an envelope before wrapping and placing in the box.The damaged media should be wrapped in anti-static bubble wrap, anti-static foam or an anti-static bag and placed in a box - we suggest a box twice the size of your media. The box should have enough room for both the media and some type of additional packing material that allows for NO movement.
    When shipping your own back-up drive with the damaged drive, please label each drive. Use “back-up” for the new drive and “damaged” for the old drive.
    Include the completed SUBMIT THE CASE form in the shipment.Consider getting insurance on any hardware that has significant value. You cannot insure the value of the data.
  • Receving Acknowledgement -Once we receive your media in our lab we will send across an Acknowledgement of Receipt to your mail id.
  • Diagnosing Report -Circuit Blue-The Data Recovery Experts offers free standard evaluations for hard drives and most other storage devices.
    Technical Engineer will determine whether the problems are physical (hardware), logical (file structure) or both.Once evaluation is completed we will share detailed Diagnosing Report with the results, an approximate time for completion, the total recovery cost and asked for your approval to proceed.
    We strive to have all evaluations completed within 48 hrs of receiving your hard drive(s).
  • Final Recovery -Expert engineers recover your data by working in a Certified Class 5 Clean room. Circuit Blue-The Data Recovery Experts is at the forefront of technology research and development, and we offer unequalled success rates for hard drives, RAID arrays, and various other devices.
  • Payment and Delivery -Once the recovery is complete Circuit Blue transfer your data to any external hard drive or to the medium of your choice. You can also include your own storage device while sending your case to one of our laboratories. We also offer returnable media services at each of our laboratories; contact our customer service experts to discuss options.Payment terms will be shared upon delivery.

To learn more about our process or for information on computer forensics, tape duplication, and other Circuit Blue-The Data Recovery Experts services, call +91-9962000271.

Contact Us


Get your files back. Call Circuit Blue-The Data Recovery Experts today to speak with a specialist.

Don’t wait to treat data loss. As the world leader in data recovery, Circuit Blue-The Data Recovery Experts provides options for individual computer users, government facilities, and businesses of all sizes.

Customer service phone access: 8:00 AM – 7:00 PM Monday to Saturday
Drop-off hours: 9:00 AM – 5:00 PM Monday to Saturday.

Emergency options are available 24 hours a day, 365 days per year. If you call after hours, follow the voice prompts to start an emergency case.

Review the options below to submit a case or to contact a data recovery expert.

+91-996.2000.271

REACH US 24/7/365

SUBMIT A CASE

ONLINE 24/7

ONLINE CHAT

Mon-Sat 8am-09 pm IST

Headquarters

Circuit Blue -The Data Recovery Experts

A1, Plot No: 52 ,Nolambur 3rd Main Road

Mogappair West Garden Road, Chennai,India – 600 037

Make a Suggestion

If you have any suggestions or comments that you feel will help us at Circuit Blue-The Data Recovery Experts,to better serve you, feel free to e-mail them to us at: recovery@circuitblue.in.

Locations


Circuit Blue-The Data Recovery Experts,
A1, Plot No: 52 ,
Nolambur 3rd Main Road,
Mogappair West Garden Road,
Chennai,India – 600 037

Shipping Instructions


Hard drives are extremely fragile and require adequate packaging*. Please follow these steps when preparing your shipment.

  1. Place the drive in an anti-static bag.
  2. Either use an approved hard drive shipping container or surround the drive with 3-5 inches of tightly packed bubble wrap. Please do not use Styrofoam because they do not provide adequate shock protection.
  3. Please provide a list of the files you are looking for and a brief scenario of your data recovery situation.
  4. Please write your case number on the outside of the packaging in order to expedite the processing of your case. Choose a carrier that can provide you with a tracking number so that you can locate your shipment should a problem occur. If shipping your case, please ship to one of the following locations, which should be specified in your new case letter. You may also drop off your case at any of our facilities.

Upon receiving your drive, we will perform an evaluation and contact you with the results. The evaluation will provide you with the details of the drive failure, the turnaround time, and the not-to-exceed recovery price.
*Circuit Blue-The Data Recovery Experts, Inc. is not responsible for damages that may occur during shipping to or from our location.

Partner Opportunities


Expand Your Service Offering With our Partner Program

Partners & Consultants: Why not meet all of your client’s computer needs? As a member of Circuit Blue-The Data Recovery Expert’s Partner program, you can provide your clients with data management services without taking on the costs and training necessary for the field. Our Partner program provides many benefits for Partners and Data consultants as well as their clients.

  • Circuit Blue-The Data Recovery Experts is one of the leaders of the Data Management field, providing services like Data Recovery, Degaussing, Wiping, Restoring, Migration and Conversion needs for all clients including corporate.
  • We provides our Partners with full guidance and support for all the Data Management related enquires from their clients.
  • Circuit Blue-The Data Recovery Experts has a comprehensive research & development program to ensure that only the latest techniques are used to manage data. With Circuit Blue-The Data Recovery Experts, you know that your clients’ data is in the right hands.
  • We limit the number of Partners in a geographical area, and will refer clients from your area directly to you.
  • Circuit Blue-The Data Recovery Experts provides some of the fastest turnaround times in the field, and is establishing multiple locations for faster turnaround.
  • Frequent updates supplied to all of our cases means less pressure on you.

Call +91-9962000271 or submit your information through our Partner form to apply to our Partner Program.

Privacy Policy


Circuit Blue –The Data Recovery Experts is committed to respecting your confidential information. Below is our privacy policy. Please take a moment to review this policy and feel free to contact us if you have any concerns.

Expand Your Service Offering With our Partner Program

  • Information Collected

    Circuit Blue –The Data Recovery Experts collects personally identifiable information (name, e-mail address, etc.) and demographic data (zip code, gender, interests, etc.) provided by you when you register for our services or send us an e-mail message.

    You are not required to disclose any personally identifiable information to us, although portions of our Web site may be unavailable to you without such information.

  • How We Use Information

    We use the information you provide to process and maintain your account, compile demographic statistics about our users and display information and advertisements that match your interests and profile.

    We may also use this information to contact you about your account, or to send you necessary information directly related to the products or services you have requested. We share personally identifiable information with our third party partners only when necessary to process the services you have requested.

    If you order products from Circuit Blue –The Data Recovery Experts you will be required to provide contact information such as shipping address and name and also financial information, such as your credit card number. This information will be used by our third party partner, PayUMoney, to fulfil your order and to bill your account accordingly.

    Unless you request otherwise, we may use your contact information to inform you of new features and special offers from Circuit Blue –The Data Recovery Experts. If you do not wish to receive this information, please contact us so that we may remove you from such advertising databases.

    We will not provide your contact information to unaffiliated third parties without your express permission. Credit card information will be shared with third parties only as necessary to provide services that you request.

  • E-mail Links

    Circuit Blue –The Data Recovery Experts provides various e-mail links throughout the site to help you communicate with us easily. We review the questions and comments that we receive to help us improve the site and set the direction for future enhancements. Any personal information that you provide will not be used or shared with any third parties without your explicit permission.

  • IP Addresses and Cookies

    Circuit Blue-The Data Recovery Experts uses IP addresses (random numbers assigned to individual computers) to help diagnose problems with our servers, administer our Web site and anonymously track content preferences and traffic patterns. We also use cookies (small text files transferred from our Web site to your hard drive) to recognize repeat users, track usage behaviour and facilitate your access to and use of our site. Cookies do not damage files or allow anyone to access your personally identifiable information. The main purpose of these cookies is to provide information to us about site usage to help us improve and update our site. We may share aggregate (not individual) site usage statistics and demographic information with advertisers and other third parties, but this information will not include any personally identifiable information.

  • Security and Links

    The security of the information you provide to Circuit Blue-The Data Recovery Experts. is important to us. We use encryption software and other security measures to protect the loss, misuse and alteration of sensitive information under our control; however, Circuit Blue-The Data Recovery Expert’s site includes links to other sites, and when you choose to visit those sites, we are not responsible for their privacy policies or how they treat user information. In addition, we may permit third parties to offer registration-based services through our site. We are not responsible for the actions and policies of these third parties, and you should review the privacy policies of these parties when supplying personally identifiable information to them.

  • Children’s Privacy

    Circuit Blue-The Data Recovery Experts is committed to protecting the safety and privacy of young people using the Internet. We do not knowingly collect personally identifiable information about children and believe that children should have their parents’ consent before giving out any personal information.

    Our Web site may contain links to third party Web sites geared to children. The linked sites are not under the control of Circuit Blue-The Data Recovery Experts. We are not responsible for the contents of any linked site or any link contained in a linked site, nor are we responsible for the privacy policies relative to children on those linked sites. We strongly encourage parents to review the privacy policies of all linked sites.

  • Making Changes

    To make changes to your preferences, update your personally identifiable information, unsubscribe to any e-mail subscriptions or to opt-out of any services, please contact us directly.

  • Additional Information

    Circuit Blue-The Data Recovery Experts reserves the right to alter our Privacy Policy as business needs require. Any changes to this policy will be posted on our Web site in a timely manner. In the event that we change the way we use personally identifiable information, users will be notified via e-mail and will be given the opportunity to opt-out. This statement and the policies outlined here are not intended to and do not give you any contractual or other legal rights.

    All personally identifiable information and/or third party personally identifiable information is subject to disclosure (i) pursuant to judicial or other government subpoenas, warrants, or orders, (ii) where otherwise required by law, or (iii) where Circuit Blue-The Data Recovery Experts believes our property or an individual’s safety or security is at risk.

Data Recovery Terms


  1. Authorization
    1. The client authorizes circuit blue to conduct an evaluation of the media sent to determine the nature of the damage and provide an estimate of the data recovery cost and turnaround. The evaluation is free and no work beyond this evaluation will be charged without explicit client approval.
    2. The client authorizes circuit blue, its employees, independent contractors, and agents, to receive and transport this media/equipment/data to, from and between their facilities.
    3. The client hereby represents, warrants, and affirms that he, she, or it is the owner or the authorized representative of the owner of the property and all of the information and data stored on said property. By asking Circuit Blue to enter into this agreement with you, as client, you declare that the foregoing representations are true and correct. You agree to indemnify circuit blue for any claims against Circuit Blue related to this data recovery.
  2. Failure to claim property
    1. Any property left with circuit blue unclaimed for 30 days, will be disposed or recycled. At which time, circuit blue shall have no liability to the client or any third party.
  3. Limited liability
    1. Circuit Blue shall not be liable as a result of this agreement or the performance of any data recovery services or evaluation of the possibility of providing data recovery services, for any claims regarding the physical functioning of equipment or media or the condition or existence of data on storage media supplied before, during or after service.
    2. The client understands that data recovery cannot be guaranteed.
    3. In no event will circuit blue or any contractor, employee, or agent of circuit blue be liable for any loss of data or loss of revenue or profits or any special, incidental, or consequential damages, however caused, in connection with this agreement or any service provided by Circuit Blue or its agents, contractors, or employees -- even if Circuit Blue has been advised of the possibility of damage or loss to persons or property.
    4. Circuit Blue's liability of any kind with respect to the services, including any negligence on its part, shall be limited to the contract price for the services.
    5. Client and circuit blue agree that the sole and exclusive remedy for unsatisfactory work or data shall be, at Circuit Blue's option, either (a) additional attempts by circuit blue to recover satisfactory data or (b) a refund of the amount paid by the client. The parties acknowledge that the price of circuit blue's data recovery services would be much greater if circuit blue undertook more extensive liability or promised additional remedies.
    6. Circuit Blue shall provide best care for the hard disk, yet they are not responsible for any further damage to hard disk or data during the recovery process. Client is aware of the inherent risks of injury and property damage involved in data recovery, including without limitation, risks due to destruction or damage to the media or data and inability to recover data, or inaccurate or incomplete data recover.
    7. All data recovered will be kept for a period of 10 days after successful delivery to customer no charge will be made in the destruction of data. Data will be destroyed and thereafter no further records will be kept.
  4. Confidentiality
    1. Circuit Blue agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client equipment to any third parties.
  5. Payment
    1. Circuit Blue agrees not to disclose any and all information or data files supplied with, stored on, or recovered from client equipment to any third parties.
    2. Payment made after data recovery is non refundable. Clients are advised to check the data/text file before making payment.
    3. No-data no-fee applies only when no data recovery is possible.
    4. The client is financially responsible for all shipping costs, custom duties and taxes to and from Circuit Blue.
    5. Payment shall be made in cash or transfer to bank account.
  6. Warranty
    1. Circuit Blue makes no warranty, express or implied, and circuit blue disclaims any warranty of any kind, for the services being provided or discussed hereunder.
    2. Circuit Blue takes no liability against expiry of warranty of the equipment if any during the process of data recovery.