Circuit Blue -The Data Recovery Experts offers data recovery services for external hard drives that no longer function correctly due to mechanical, electrical, and firmware failures. We offer Professional Data Recovery Services for Western Digital MyBooks, WD MyPassports, Seagate GoFlex and Seagate Free Agent external drives, Samsung and other brand external hard disks.
External Hard Drives are a bit more vulnerable than regular Hard disk Drives as it has additional electronics to make it portable. These may fail and data might get corrupted or become inaccessible for various reasons. At Circuit Blue, we have successfully recovered data from external hard drives which encountered various data loss situations. Some are listed below.
Logical failure of external Hard Drive occurs when a drive is harmed by viruses, malware, corrupt partitions,
or accidental deletion of files or formatting. In these situations, the drive itself is not physically damaged or failed, but the data on the drive is damaged logically.
If your external HDD has a logical failure, our expert technicians at Circuit Blue will perform a logical file recovery process. We have well equipped with the latest tools and software to securely and safely retrieve your important data. We understand how valuable the data is for you and take utmost care in recovering it safely.
Physical failure in a external hard drive occurs when it is mechanically or electrically damaged.
Data recovery from physically damaged hard disks may involve replacing or modifying damaged parts. These Physical recoveries are done in our fully equipped data recovery laboratory.
Our Experts at Circuit Blue perform external Hard Drive Data Recovery in a ISO 5 Class 10 clean room to ensure that there are no contaminants that might cause platter damage or permanent physical destruction of your data during recovery.
Once we receive your external HDD, within 72 hours, our engineers will evaluate it.
Since no two failures are exactly identical, our skilled engineers will test and verify every component to identify
the failure and determine a course of action necessary to recover the data. Within this time period you will be contacted with our
Diagnosing Report which mentions rates and process.
Upon your confirmation, we will start data recovery and will share list of files that is available for recovery in another 24 hours. The entire recovery process will be completed in 8-10 working days and data will be shared back to you.
When emergency data loss occurs, you need help fast! At Circuit Blue-The Data Recovery Experts, we are on call 24/7 and can help you quickly get your data back!.
Priority service is available for customers with time sensitive data.
An engineer will begin an assessment of your particular media and have the evaluation results within 4 hours. If approved, our engineer/engineers will work on your media continuously around the clock until your data is recovered. Some jobs are more complex and may take more time. To date, 95% of all expedite jobs are completed within 24 hour period.
If you external hard disk uses external power source try a different power source. Try connecting and accessing the external hard disk from a different computer. Make sure the cable is not damaged and connected firmly. Try using a different or new connecting cable with same specification.
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